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Privacy Policy

Your privacy is important to us. It is Perth Physio Collective‘s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://perthphysiocollective.com.au/, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of April 2024.

 

Information We Collect

Information we collect falls into one of two categories: ‘voluntarily provided’ information and ‘automatically collected’ information.

‘Voluntarily provided’ information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

‘Automatically collected’ information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

  • Name
  • Email
  • Phone/mobile number
  • Home/mailing address

Sensitive Information

‘Sensitive information’ or ‘special categories of data’ is a subset of personal information that is given a higher level of protection. Examples of sensitive information include information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.

The types of sensitive information that we may collect about you include:

Health information

We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorised by law.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Purchase any products and/or services
  • Purchase a subscription
  • Sign up to receive updates from us via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our platform’s core features and services
  • to process any transactional or ongoing payments
  • to deliver products and/or services to you
  • to contact and communicate with you
  • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
  • for internal record keeping and administrative purposes

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • a parent, subsidiary or affiliate of our company
  • third-party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you
  • third parties to collect and process data
  • an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

  • Google Analytics
  • Facebook Pixel
  • MailChimp
  • Paypal
  • Stripe

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing and fulfilling orders), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Use of Cookies

We use ‘cookies’ to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)
International Transfers of Personal Information

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

admin@perthphysiocollective.com.au

Paediatric Health | The CO-OP Approach

1 Why do some people struggle?

An everyday task that feels like one fluid motion to one person can feel like a multistep process to another, and that’s because, technically, it is. Motor learning is not a one-size-fits-all journey and for some, it requires a deeper look.

2 What is the COOP Approach?

COOP is an evidence based practice (EBP) developed by Polatajko & Mandich (2004) that helps individuals acquire and perform everyday activities that are important to them. And what’s important to children are the little things – tying shoelaces, partaking in sports, writing their name – that allow them to be involved in life.

Who is it for?

Children with coordination difficulties due to Developmental Coordination Disorder, Autism Spectrum Disorder, Cerebral Palsy, ADHD, Dyslexia, Acquired Brain Injury or other conditions.

3 Objectives

  • Skill acquisition – the child’s ability to acquire, perform and retain a skill
  • Development of cognitive strategies – tailored learning methods (like repetition, imagery, memorisation) that the child can use in their problem solving
  • Generalisations of skills – the child’s ability to perform the skill under different conditions
  • Transfer of learning – the child’s ability to apply their learning strategies and skills in new contexts or situations

4 Structures Intervention Format

Pre-intervention – Setting goals, baseline of performance (PQRS), Dynamic Performance Analysis (DPA)

Intervention – Cognitive strategies via guided discovery, teach GOAL-PLAN-DO-CHECK, apply GOAL-PLAN-DO-CHECK in domain specific strategies

Homework – Generalisation and transfer through caregiver support for tasks carried out at home/school/leisure

Post-intervention – Evaluation of goals

5 GOAL-PLAN-DO-CHECK

Introduced by the therapist in the intervention stage.

Goal: What does the child want/need to achieve

Plan: Ask (don’t tell) the child how they plan to achieve their goal

Do: Get the child to do the task

Check: Reflect on how the plan worked, make adjustments

The COOP Approach has informed the practice of all Physiotherapists at The Collective.

Conditions in Babies | Helmet therapy and its inefficacy in treating misshapen heads

1 Plagiocephaly Helmets

Historically used in the treatment of moderate to severe plagiocephaly.
Recent evidence has called for a revision of this advice and treatment.
There is a lack of evidence to support the efficacy of helmet therapy beyond cosmetic symmetry.

** Image courtesy of Talee

2 Phyiso Recommendations

Physiotherapists recommend repositioning strategies, including:

  • Altering head positions when baby sleeps on their back (*unless it impacts on the baby’s or parents quality of sleep)
  • Alternating the baby’s body orientation in the bassinet with each sleep
  • Switching sides during breastfeeding
  • Transporting baby in a front-facing carrier or upright stroller to take pressure off the head (*unless under 6 months of age, where babies should always be facing towards their guardian)
  • Use of pillows are never recommended in accordance with SIDS guidelines

3 Tummy Time

Early tummy time can serve as a preventative measure for conditions like plagiocephaly and torticollis. It is recommended to start in short increments and build up to 60 minutes per day in total.

Pregnancy Health | Exercises for pregnancy related pelvic girdle pain

1 The belief that your pelvis is inherently unstable during pregnancy is unhelpful in managing pain and pursuing progression.

Pain is multifaceted and unique to each pregnancy.

Movement and adaptability are essential in pregnancy for effective pain reduction and pelvic progress.

The strongest predictor of pregnancy related pelvic girdle pain resolution is belief that it will go away.

2 Maintaining movement *with modifications

It’s important to keep moving…but modify the exercises

  • rather than single legs – go double
  • turn lunges into squats
  • reduce step length and width when walking
  • keep your knees together when rolling in bed
  • hydrotherapy – opt for pool based exercise rather than land based

3 Support from Serola

The Serola sacroiliac belt stabilises the base of spine and helps restore the Sacroiliac Joint to normal range of motion.

Provides pain relief, compression and a stop point at the end of normal range of motion.

Helps maintain correct posture.

4 The modified squat

  • Keep your knees together 
  • Don’t squat too deep
  • Make sure to weight bear equally between both legs 
  • Minimise single leg loading
  • Maintain a pelvic tilt

5 Circle Challenge

 

6 Elevated Bridge

Postnatal Health | Exercises for Pregnancy

1 Reconditioning starts now

Regardless of how you delivered your baby, these exercises are recommended for reconditioning muscles following the stress of pregnancy and delivery. They can be:

  • Commenced from 24 hours post-delivery/when catheter (if you have one) has been removed
  • Practised from lying, sitting or standing, but the former may be easier

2 Exercises after delivery; a guided tour

Follow these steps:

  • Gently squeeze the muscles from your pubic bone to tailbone as you breathe out
  • Lift up through your pelvic floor – imagine you are resisting a tampon being pulled out
  • Hold for a few seconds, then release
  • Rest for 5-10 seconds
  • Repeat this a few times, working up to 10 second holds and 10 repetitions

Notes on exercise execution

  • Try not to squeeze your bottom or upper tummy muscles during this exercise
  • A gentle tightening across your lower tummy is good – this signals the beginning of core (deep abdominal muscles) strengthening
  • Make sure you breathe as you hold the contraction
  • Struggling to feel the contraction while sitting? Try lying on your back or side

Download our complete Postnatal Exercise Program here +

Breast Health | The Spectrum of Mastitis

1 Previously thought to be caused by a blocked duct, a recent Academy of Breastfeeding Medicine (ABM) protocol shows mastitis results from duct swelling, causing inflammation and a backlog of milk. It is considered a spectrum of conditions caused by inflammation of the mammary gland, including:

  • Ductal narrowing/plugged ducts
  • Inflammatory mastitis
  • Bacterial mastitis
  • Phlegmon
  • Abscess
  • Galactocele

2 Common contributing factors to mastitis

Contributing factors to mastitis include:

  • Hyperlactation (oversupply)
  • Disruption of the milk microbiome (mammary dysbiosis)

 

To avoid these:

  • Feed baby on demand from the unaffected breast first, hand express small amounts of milk for relief
  • Preserve the milk microbiome by limiting antibiotics, direct feeding for bacterial exchange and taking specific strain probiotics as required

3 Spectrum-wide recommendations for at-home relief

Treating mastitis is about reducing inflammation and preventing or addressing contributing factors of hyperlactation and a disrupted milk microbiome. The following at-home recommendations can help:

  • Where possible, breastfeed physiologically (without pumps or nipple shields) to maintain bacterial exchange
  • Use pain relief (NSAIDs or Paracetamol) and ice
  • Treat nipple blebs with oral lecithin and topical steroid cream
  • Feed baby on demand but no more, or milk production increases and worsens inflammation
  • Wear a supportive bra
  • Treat hyperlactation (oversupply) with block feeding, medication and consultation with a lactation consultant

4 Treating mastitis with therapeutic ultrasound

Mastitis may be treated with therapeutic ultrasound. It emits sound waves in the breast tissue to move built-up fluid away from the affected area. This helps:

  • Reduce inflammation
  • Relieve oedema

** image courtesy of Yes Medical

5 Antibiotics and bacterial mastitis

Antibiotics are only appropriate for treating bacterial mastitis. They can worsen other cases by disrupting the microbiome, and overuse can lead to resistance.

6 Updated conservative management of mastitis

Best practices are always changing; only 4 years ago, physiotherapists advised massage and warm compresses for mastitis treatment, which are now not recommended. For up-to-date, personal advice, see your physiotherapist.

Sexual Health | Vaginal Trainers; Tools of the Trade

1 Dilators are medical-grade tools suitable for anyone experiencing pelvic pain conditions like vaginismus, vulvodynia or dyspaurenia.

Designed to acclimate the user to pain-free insertion of objects like tampons, or to pain-free penetration.

Available in incrementally sized sets.

* image courtesy of BIEN Australia

2 Guidelines for use of vaginal dilators are condition specific, and individually determined by specialists. 

  • Generally used for 5-15 minutes, as comfortable, 4-7x per week.

  • Maintenance goals will vary.

  • Higher frequency leads to better outcomes.

3 Sexual pain is measured subjectively, with a focus on each patient’s personal experience.

The emotional component of processing pain is important, as well as the impact of the symptoms on their life.

4 Methodology

Dilators cause a therapeutic stretching of the tight fibrotic tissues of the vaginal lining. By

gradually exposing the pelvic floor muscles to a stretch stimulus, the tissues acclimatise to stretch in a controlled context (before returning to sex). Overall it leads to significant muscle relaxation.

The patient has to work simultaneously on breaking old pain cycles, unlinking the association between penetration and pain, building new neuroassociations as they stretch and relax their pelvic floor. Breath work has a role here.

PERTH PHYSIO COLLECTIVE

Upfront cost

ITEM NO. Check your rebate with your health fund

Pelvic Health/Postnatal Body Check Consultation 1hr

$240

500

Breast Care

$110

500

General Care

$110

500

Exercise Assessment 1hr

$175

500

Breast Care follow-up

$110

505

General Care follow-up

$110

505

Long 2 Area Initial 

$175

506

Pensioner Pelvic Floor

$155

593

Pilates Assessment 1hr

$240

500

Exercise classes

$45

506

Paediatric Continence Physiotherapy

Initial appointment  1hr

$220

500

Follow up appointment 30 min

$130

505 (HBF 514)

Follow up appointment 45 min 

$165

505

Paediatric Physiotherapy 

Initial appointment 1hr

$220

500

Follow up 1hr 

$190

505

Follow up 45min 

$150

505

Follow up 30 min

$110

505